Welcome to Bitxgo

  • CALL US: +447031989832
  • Mail US : support@bixgo.com
  • ADD US : Bitxgo

Faq's BitXgo

In this section you will find the state answers to common questions asked by our investors. Here are both general inquiries, technical questions and queries related directly to our company. In case of problems, please review the following FAQ. In the case of non-response of your problems, please contact our Support. In the other tabs our website we have presented you the specificity of our company, our business processes and action plans for the future.


General FAQ

  • What is Bitxgo about?

  • Are you officially registered?

  • Can I visit your office?

  • How many people work in Bitxgo?

    Oversee the crypto farm's equipment and company's financial management requires no more than 35 people. This is the approximate number of our employees.

  • Do I need to worry about my money if I decide to invest with Bitxgo?

    No, you can rest easy, because the company is engaged in highly profitable business and safe activity that does not involve loss.

  • Is it safe to invest here?

    Absolutely! We only provide risk zero service and your money will be returned in any case.

  • How long will your company work?

    We plan our activities for the next 6 years. Depending on the development of the industry cryptocurrency our investment program can run much longer.

  • How many investment projects do you have except this one?

    The company presents only this project; we didn't have any others before and are not related to any now.

  • For what purpose bitxgo launched this investment project?

    Like any business, cloud mining requires constant funding, it is quite time-consuming and costly process. That's why we offer a portion of profits to our investors for their help


Account Questions

  • Can I join your investment project?

  • What is procedure to become an investor?

  • Is it required to have upline for registration?

  • When registering I have to enter Bitxgo account. What is it?

    A Bitcoin address is an identifier of 26-35 alphanumeric characters, beginning with the number 1 or 3, that represents a possible destination for a bitcoin payment. Addresses can be generated at no cost by any user of Bitcoin. There are currently two address formats in common use: with the number 1, eg: 4BvBMSEYstW3tqTFn5Au4m4G3g7xJaN3N2 or with the number 3, eg: 6J92t1Wp5Z73CNmQviecrny2WrnqRh1NLy.

  • Where can I register Bitcoin address?

    Visit https://blockchain.info/ to register unique Bitcoin address.

  • . Should I send you some documents during (after) registration?

    No, it’s not required.

  • How long will your company work?

    Yes, feel free to register as many accounts as you need.

  • I forgot to set Bitcoin address during registration. What to do?

    Don’t worry, you can add or change your Bitcoin address anytime in account settings.

  • Can I send bitcoins from one address but withdraw profits to another address?

    Yes, just set this address in account settings.

  • I lost my password. What should I do?

    First of all, check your username and password. Make sure that you enter the same data that you got via email after registration. If your attempts to sign in are still unsuccessful, use the password recovery function or contact our support service.


Financial Questions

  • What is your investment proposal?

  • Will I receive profit daily?

  • Are you paying on weekends?

  • How long does my deposit work?

    First of all, we remind you that your deposit runs accordingly selected plan. This means that you will never get it back. However, you only need to make a deposit once and make profit every day.

  • What currency can I invest?

    We only accept Bitcoins.

  • When will you add other e-currencies such as Perfect Money, Payeer etc?

    Maybe we will add them in the future. Follow the company updates.

  • What is deposit procedure?

    In order for your deposit has been added you will need to make a payment from your Bitcoin wallet. To do this on the website under "Make a deposit" enter the amount you wish to invest and click "Make deposit". Copy Bitcoin address which you see on the website and send exact amount of deposit from your Bitcoin wallet.

  • I get an error "Bitcoin address is invalid" when I try to send bitcoins. What should I do?

    It seems some problem with API provider. The easier way to solve the problem is to register another account. Don’t worry and feel free to do this.

  • What is the minimum deposit?

    The minimum deposit is 0.001 Bitcoin and the maximum is unlimited Bitcoin. If you don't know how to convert cryptocurrency in your local currency, please visit this website: http://bitcoinexchangerate.org

  • How long my deposit is added?

    Your deposit will be added after 4 confirmations of network. This process takes from 1 to 2 hours. If you still don't know what Bitcoin confirmations are visit this site and read information here: http://bitcoinsimplified.org/learn-more/confirmations

  • How can I check confirmations?

    Check a number of confirmations you can in your Bitcoin wallet (find transaction details) or on the website https://blockchain.info using in the search bar transaction Tx hash or address where you sent the deposit.

  • . I send deposit but my account still is zero!

    Don’t worry and check your active deposit. After its adding your balance will be changed in 24 hours.

  • What is the schedule of accruals?

    Every hour, daily, monthly.

  • When will I receive my first profit?

    Your first profit will be accrued after exactly 24 hours and hourly after the addition of your deposit. Time when your deposit was added is also the time of accrual of profits!

  • . How many deposits can I have?

    You can have as many deposits as you can.

  • How profit is accrues if I have a few deposits?

    You can make multiple deposits. Each deposit will have unique accrual conditions. If you have two deposits, your profit is accrued twice a day. If you have three deposits, your profit is accrued three times a day. And so on.

  • When do I get my deposit back?

    Yes. If you need to get principal deposit back, you can do this even the next day. After 24 hours from the moment of adding your deposit release will be available in your account. Commission for deposit release is 10%.

  • . What about compounding?

    We don’t offer compounding options.

  • When I can withdraw profit?

    Withdrawal of profit is possible when your balance is not less than 0.0005 Bitcoin. To receive a profit you need to make a request in the "Withdraw" section of your account. This request will be processed immediately.

  • How can I withdraw my profit and how much time does it take?

    To withdraw your profits go to the "Withdraw" section and make a payment request. Such requests are processed instantly but remember about features Bitcoin payments: your withdrawal can take some time.

  • Is there any fee for regular withdrawals?

    We have no any fees. You will receive exactly same amount which you have requested.


Referrals Questions

  • What the affiliate program here?

  • What do I need to participate in the referral program?

  • . Do I need to have an active deposit to earn referral commissions?

  • Why I can't see any contact details of my referrals?

    We respect the privacy our clients and do our best to protect them from spam. Therefore, we do not publish any contact information on our website.

  • One of my friends signed up and made a deposit, but I did not get a referral commission. Why?

    It seems your friend did not use your affiliate link or his deposit is not added yet. Contact your friend to get more information and make sure he is your referral.

  • How quickly referral commission is accrued?

    You get referral commission instantly after we have added a deposit of your referral.

  • My referral made a deposit from his account? Will I get a reward?

    No, you can only get commission if your referral makes a deposit from his Bitcoin wallet.

  • What can I do with the referral commission?

    You can withdraw it as regular profits or make a deposit from your account balance in case you have enough funds to do this.

  • What is your server time zone?

    Our server works in GMT+3 time zone: http://wwp.greenwichmeantime.com/time-zone/gmt-plus-3


On the website of Bitxgo company which presents its investment program. If you've already heard about the existence of alternative payment methods, such as Bitcoin, Litecoin and Dogecoin, you should know that millions of people around the world not only pay for goods and services using them, but also make good money in the process of crypto mining and trading on popular e-currency exchanges.